With Australia’s ageing population on the rise, the CHC33021 Certificate III in Individual Support is in greater demand than ever. This entry-level qualification prepares care workers to support older people in their homes, residential facilities, and community settings. Graduates gain the skills and knowledge to provide quality care and help clients maintain their independence and meet their daily needs.
The Certificate IV in Ageing Support (CHC43015) reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Successful completion of this qualification may take up to 49 weeks.
This program is delivered in the classroom, through self-paced study and in the workplace.
Level 3, Suite 9, 48-50 George Street, Parramatta NSW 2150
Target groups for the CHC43015 Certificate IV in Ageing Support are domestic students who are:
• seeking to pursue or further a career in ageing support
• seeking to enter a new industry sector
• seeking a pathway to higher level qualifications.
Caring Alliance has the following entry requirements:
Students must:
• be at least 18 years of age and have completed Year 12 or equivalent
• participate in a course entry interview to determine suitability for the course and student needs
• have sufficient language, literacy and numeracy skills as tested through a language, literacy and numeracy assessment. Students will need to achieve ACSF level 3 for reading, writing, numeracy and oral communication to enter the course.
• Have sufficient digital literacy skills to use computer, LMS, and digital application including search engine.
Students will be required to complete a work placement of a minimum of 120 hours within a workplace.
Potential employment options are in a range of community services and ageing support roles.
Students who complete this course may wish to continue their education into CHC52021 Diploma of Community Services or a range of other community services qualifications.
Students may apply for recognition of existing qualifications or skills, knowledge, and experience (credit transfer or recognition of prior learning). The granting of course credit may affect course fees as well as the duration of the course.
This process is outlined in Caring Alliance’s Student Enrolment and Completion Policy and Associated Procedures and Training and Assessment Policy & Associated Procedures
The CHC33015 Certificate IV in Ageing Support is composed of 15 core units and 3 elective units, for a total of 18 units.
Core Units:
CHCADV001 Facilitate the interests and rights of clients
CHCAGE001 Facilitate the empowerment of older people
CHCAGE003 Coordinate services for older people
CHCAGE004 Implement interventions with older people at risk
CHCAGE005 Provide support to people living with dementia
CHCCCS006 Facilitate individual service planning and delivery
CHCCCS011 Meet personal support needs
CHCCCS023 Support independence and wellbeing
CHCCCS025 Support relationships with carers and families
CHCDIV001 Work with diverse people
CHCLEG003 Manage legal and ethical compliance
CHCPAL001 Deliver care services using a palliative approach
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCCCS007 Develop and implement service programs
CHCCCS017 Provide loss and grief support
HLTWHS003 Maintain work health and safety
Level 3, Suite 9, 48-50 George Street, Parramatta NSW 2150
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